Delete your account

You can close your account and have its data erased at any time.

In the app

Settings → Delete my account → confirm. The account closes immediately: every phone is signed out, your line stops ringing the app, and your recordings, transcripts, notes, drafts and personal information are erased within 30 days. You receive an e-mail when it is done.

By e-mail

Send "Delete my account" from the e-mail address on the account to support@mgdigitaldirect.com, or text it to the number you signed in with. We confirm by replying to the same address or number before we close the account.

What is kept

Invoices and payment records (as the law requires), and security logs for up to 90 days. Everything else — call recordings, transcripts, notes, drafts, contacts, devices — is erased.

Deleting one recording

Open the call in the app or the portal and choose Delete. Individual recordings and notes are erased right away.